Yes and no. You’ll get a default Team Lead for recurring weekly and bi-weekly services. They may come with a different cleaner on various occasions. During unfortunate circumstances of either vacation or illness, and your Team Lead is absent, you’ll have another Team Lead, or your cleaning will be completed by our Trainer or Field Manager. Changes in schedule usually happen from time to time. If there are any form of changes to your appointment, we’ll provide all the relevant information in advance. Most of our customers love every cleaner who works for them If you don’t love the “fill in” team kindly inform us and we’ll attend to any issue as soon as possible. Rest assured that we’re only satisfied if you’re satisfied as well.